5 Mistakes you should never make when choosing an internet provider in Australia

Let’s face it, finding a good internet provider in Australia is stressful, to say the least. With so many options out there, it is easy to become overwhelmed. It may even come to a point when you will pick any provider without giving much consideration to their policies and internet plans. 

As pointed out in this article[1], Australia has more than 100+ internet providers. While they all promise to be great, only a few of them can actually deliver in every category. 

To effectively narrow down the best internet provider in your area, there are few mistakes you must avoid while searching for vendors on internet provider comparison sites or other forums. 

Read on to learn about these mistakes and how to avoid them. 


The first mistake many people make when choosing a provider is to make assumptions about the services, policies, and offers of providers.   

Keep in mind that there could be hidden terms written into contracts that you will never know about unless you ask. 

Regardless of how reputable the provider you plan on choosing is, you should never assume that their price and features will stay the same. 

Making baseless assumptions about a provider or an internet plan is a surefire way to end up paying for things you don’t really need or to miss out on services that may be beneficial to you. 

So, instead of assuming anything, message or phone the customer service of a provider to air your questions and concerns. They will be more than happy to assist you. 

Not carefully reading the contract

This is a mistake many new customers make when choosing a provider or an internet plan. 

Truth be told, contracts or terms of service are lengthy, difficult to read, and somewhat confusing. But you shouldn’t skip on them, as they may contain unfavorable conditions you may not be able to deal with. 

Feel free to contact their customer support team if you aren’t clear with any of the clauses in the contract. 

Not checking online reviews 

Before jumping on the bandwagon of any provider in Australia, it is wise that you first do a little digging to see what others have to say about it. 

Internet provider comparison sites and social media pages are perfect places to find reviews left by previous customers. 

If the reviews aren’t positive, it is wise you look for another provider. If, on the other hand, they are great, you can proceed. 

Not comparing prices 

Even if you are offered a great deal by a provider, it is wise that you compare the prices with other providers. You may be shocked to find out that what you thought was a good deal was actually a rip off. 

Final note 

As you likely know, there are a good number of internet providers in Australia. To narrow down the best one for your unique needs, you have to avoid any of the mistakes listed above. 

Regardless of the provider you eventually opt for, you must read their terms and service before making a final decision. 

And if you aren’t clear with anything, you should consult their customer support team instead of making assumptions. 

[1] https://mrtelco.com/isp-list#:~:text=How%20many%20NBN%20providers%20are,for%20Australians%20to%20choose%20from.